Core Services
Everything You Need
Our comprehensive suite of services covers all aspects of device support and troubleshooting.
Real-Time Chat Support
Connect instantly with certified specialists through our secure chat platform.
- Instant messaging
- File sharing
- Voice notes
- Screen sharing
From $15/session
Expert Specialist Matching
Get matched with the right specialist based on your device type and issue complexity.
- Smart matching algorithm
- Specialist ratings
- Location-based matching
- Availability tracking
Included in all plans
Issue Documentation
Upload photos, videos, and voice recordings to help specialists understand your problem.
- Photo uploads
- Video recordings
- Voice notes
- Error log sharing
Free with all sessions
Knowledge Base Access
Access our comprehensive library of troubleshooting guides and tutorials.
- Step-by-step guides
- Video tutorials
- FAQ database
- Regular updates
Free for all users
Device Support
Comprehensive Device Coverage
We support all major devices and operating systems with specialized expertise.
Laptop Support
Comprehensive software support for all major laptop brands and operating systems.
Windows 10/11 troubleshooting
macOS optimization
Linux distributions
Performance issues
Software installation
Driver problems
Security concerns
System crashes
Mobile Device Support
Expert assistance for smartphones and tablets across all major platforms.
iOS troubleshooting
Android optimization
App-specific issues
Battery problems
Storage management
Connectivity issues
Software updates
Performance tuning
Pricing Plans
Choose Your Plan
Flexible pricing options to match your support needs and budget.
Basic
$9.99/month
Perfect for occasional tech support needs
- 2 chat sessions per month
- Knowledge base access
- Email support
- Basic issue tracking
- Standard response time
Most Popular
Pro
$24.99/month
Ideal for regular users and small businesses
- 10 chat sessions per month
- Priority specialist matching
- Phone support
- Advanced issue tracking
- Faster response time
- Session recordings
Enterprise
$99.99/month
Comprehensive support for teams and organizations
- Unlimited chat sessions
- Dedicated account manager
- 24/7 priority support
- Team management tools
- Custom integrations
- Advanced analytics
- SLA guarantees
Additional Services
Specialized Solutions
Enhanced services for specific needs and advanced requirements.
Emergency Support
Get immediate help for critical issues that can't wait.
$49.99/session
Security Audit
Comprehensive security check for your devices and software.
$79.99/audit
Performance Optimization
Speed up your device with our optimization service.
$39.99/device
Training Sessions
Learn to prevent common issues with personalized training.
$29.99/hour